e-IDDEEA: Your Mobile Gateway to Government Services

e-IDDEEA is a mobile app that enhances access to government services and enables secure remote digital signing for citizens in Bosnia and Herzegovina.

SECURE DIGITAL SIGNATURES ON THE GO

The e-IDDEEA app allows users to digitally sign PDF documents using personal electronic certificates, providing a secure and convenient way to authenticate and validate documents directly from their smartphones. This functionality supports remote interactions with government institutions and reduces the need for physical presence or paper-based processes.

REAL-TIME ACCESS TO GOVERNMENT SERVICES

Integrated with government systems, the app offers real-time access to a variety of essential services. Citizens can check the status of official documents like ID cards, passports, and driving licenses, track fines and penalties, and view vehicle registration details, all within a single platform designed for Android and iOS devices. This integration simplifies administrative tasks and improves user experience.

DRIVING DIGITAL INCLUSION AND MODERNISATION

By consolidating multiple services and promoting the use of electronic signatures, e-IDDEEA represents a major step toward digital transformation in Bosnia and Herzegovina. The app fosters digital inclusion by offering an easy-to-use interface accessible to all citizens and sets a new benchmark for public governance. It supports streamlined service delivery, reduces paper workflows, and lays the foundation for future e-Government innovations.

Project owner
Almir Badnjević
Director of the Agency for Identification Documents, Registers and Data Exchange (IDDEEA), Ministry of Civil Affairs, Bosnia and Herzegovina
Project team
Marko Đerić
Senior Advisor for Project Management in Technical Sector
Project staff
Matea Inić
Intern