Lyon Metro: an occupancy warning system pilot

© SYTRAL Mobilités

Real-time occupancy indicators help make using the metro more fluid, avoiding delays during rush hour, and makes the trip more pleasant and less stressful.

ONGOING EXPERIMENT

Currently, there is an ongoing experiment in Lyon's subways, which will let commuters standing on the platform quickly understand the occupancy level of the arriving train. That will allow them to reorient themselves and enter the metro where it is less crowded. Keolis Lyon and SYTRAL Mobilités are the companies operating the public transit network and its surrounding larger metropolitan region.

OCCUPANCY INDICATORS

Sans Souci is the busiest station on the TCL metro network of Lyon, with up to 300,000 users per day. Two cameras installed at the previous stations, Grange Blanche and Monplaisir Lumière, scan the interior of the train and transmit the traffic rate of each car, via a light display placed above each door: green means easy access, no passengers by the door and seats available nearby; orange means, a few passengers by the door and a few seats available; red means, many passengers by the door and no seats nearby.

MORE COMFORTABLE TRAVEL

"This new passenger information system will make travel more fluid and improve user comfort. It also comes at a time when the public health situation is still uncertain, so it's an effective solution for the most vulnerable people” said Bruno Bernard, President of Lyon Metropolis and SYTRAL Mobilités.

Project owner
Bruno Bernard
Adjunct Mayor, President of Lyon Metropole