In times of crisis, the likelihood that inaccurate information spreads across countries increases. Therefore, to ensure that citizens stay calm governments and public organizations need to provide instant and accurate information. Especially in the digital age fast responses to misinformation matters.
To better inform citizens about the coronavirus, the WHO has launched a Facebook Messenger version of its WHO Health Alert platform. This service offers instant and accurate information about Covid-19 and helps fight misinformation. The WHO’s service can be accessed in English, French, Spanish, and Arabic.
To find out more about the WHO’s chatbot, please follow this link or check out the WHO’s Facebook page.
