Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.

Free temporary bike sharing
The bike-sharing system in Berlin can be used for free for the first 30 minutes to make it more easily accessible.

Risk-mitigating measures for public transport
How to ensure that the local traffic infrastructure can continue its services, while at the same time protecting its staff and passengers from infection.

Opening streets for pedestrians
Several streets in Vienna have been temporarily opened for pedestrians to make walking outside more compatible with physical distancing.

Providing citizens with iPads for virtual family reunions
To make it possible for families to reunite at least virtually, the NHS Greater Glasgow and Clyde are supplying their wards with 100 iPads, complete with FaceTime, Skype and Zoom.

A coronavirus action group to provide a reliable source of information
The Essex County Council (EEC), in partnership with Facebook and local communities, set up the Essex Coronavirus Action group which aims to provide the people of Essex with a trustworthy source of information and advice.

Medically qualified migrants may help to tackle the coronavirus
Qualified doctors from foreign countries help Germany to overcome its shortage on medical personnel.

Health System Response Monitor
A new tool analyses Covid-19 response measures across European countries.

Pop-up bike lanes help with physical distancing
To ensure that people follow social distancing rules, a district in Berlin temporarily widenes cycle lanes.

Telecare service to overcome the digital divide
The Basque government offers a tele assistance service to overcome the digital divide in times of isolation.

Participation process on home learning
A participation process brought the voices of students to education policy makers with the aim to improve remote learning.

Free face masks
To make it easier for people to follow the rule to wear face masks in public, reusable face masks were delivered to each household in Ostrów Wielkopolski (Poland).
Automatically opening and closing doors in public transport
To reduce the risk of infection, passengers no longer have to touch the door openers of metros, trams, and buses.