Chatbot provides reliable information on the Covid-19 situation
A chatbot on government websites helps to prevent the spread of misinformation and keeps emergency phone lines free.

Government loans for small businesses
To support businesses with fewer than 500 employees, the city of New York offers a loan-based Paycheck Protection Program (PPP).

Virtual school system
A virtual school system matches teachers and students according to learning type and personality and offers digital spaces for pupils, teachers, and parents to interact, get information, and play.

Educational institutions maintain contact with parents and children
The Education and School Institution in Bologna keeps in touch with children and parents in order to maintain the relationship with them.
Tell us about best practices from your region!
We aim to share best practices from all over Europe with the community. Please use the link below to notify us about new initiatives that can be exemplary for everyone.

Hackathon for tackling current challenges
To tackle current challenges the Estonian government decided to ask young programmers for their support and organized a hackathon. When tackling new challenges in a crisis, innovative ideas are quickly needed. Especially dealing with Covid-19

Free parking for hospital staff and care workers
A city council offers free parking for hospital staff and care workers.

Reflecting the impact of Covid-19 on the SDGs
A new exhibition of Technisches Museum in Vienna, Austria aims to reflect the pandemic on the basis of the Sustainable Development Goals adopted by the United Nations.

A resource centre to access research on Covid-19 for free
To support health workers, researchers and public servants with the most recent content regarding Covid-19, The Lancet has created a Coronavirus Resource Centre.

Support for community-led mutual aid groups
An online platform gives advice on how to start a local mutual aid group in times of Covid-19.

Insurance company offers Corona Support Hotline
Generali Group is setting up a hotline for medical questions, IT problems, mental health issues, and personal concerns.
A streaming platform offers high-quality educational videos
A streaming platform delivers high-quality educational videos that help Austrian teachers and pupils to make digital teaching more effective.

Monitoring the needs of regional communities and developing innovative solutions for them
A new coalition of civil society organisations was launched to meet the emerging needs of society during Covid-19 in all regions and neighbourhoods of Jordan.

Public volunteer programme to support a country’s health structures
To meet the growing demands within a country’s health system, a volunteer programme for doctors, nurses, paramedics, psychologists, and students and retirees with a health or nursing background was set up.

Daily sports lessons for elementary school children
In partnership with the Austrian Ministry of Education, SPORTUNION launched an online sports programme via Zoom and Facebook.