Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.
Virtual assistants answer citizens’ pressing questions related to Covid-19
The government of Panama developed two virtual assistants named Rosa and Paco. Both help citizens by answering questions about health and security matters during the coronavirus crisis.
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Digitally equipped cabins to provide government services to citizens
The Polish city of Otwock installed six cabins equipped with a computer, microphone, camera and multifunction device to keep up government services.
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