Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.

Psychological support for citizens
To meet concerns and psychological stress citizens might experience, a regional government has set up a hotline staffed by psychologists, life coaches and clerical companions.

Virtual court hearings during Covid-19
To replace in-person court hearings during the coronavirus crisis, video conferencing allows involved parties to go through with court proceedings.

A city’s job platform to create a pool of municipal workers
To be prepared for a shortage of employees in its services due to Covid-19 related sick leave, the City of Uppsala set up its own job platform.

Free parking for hospital staff and care workers
A city council offers free parking for hospital staff and care workers.

Gender equality awareness campaign
A Turkish Mayor starts a campaign on gender equality to raise awareness on the importance of sharing household responsibilities during isolation.
Video updates on Covid-19 measures for civil servants
To inform civil servants about the city’s measures and projects during the coronavirus pandemic, the city government created a YouTube channel for its employees.
A volunteer-based government initiative to deal with long-term quarantine
A government-supported initiative is calling for volunteers to assist citizens by safely delivering essential goods and supplies.
Helping governments to understand and compare policy responses
The government response tracker is designed to help researchers, policymakers and citizens understand whether increasingly strict measures affect the rate of infection, and identify what causes governments to implement stricter or less strict measures.

Providing email support for concerned citizens
To offer support for those who have no symptoms but feel stressed about being Covid-19 positive, an online consultation form was created.

Free temporary bike sharing
The bike-sharing system in Berlin can be used for free for the first 30 minutes to make it more easily accessible.

Using crowdfunding to provide a face mask for every citizen
The municipality of Viterbo collects donations to empower companies to reconvert their production lines to the production of face masks.

Expanding bike lanes to prevent coronavirus spread
In the Colombian capital of Bogotá, bike lanes were temporarily opened to avoid crowds in times of social distancing.