Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.

Caring for street animals during the Covid-19 situation
Kahramanmaraş Metropolitan Municipality in Turkey continues its services and feeds street animals.
Video updates on Covid-19 measures for civil servants
To inform civil servants about the city’s measures and projects during the coronavirus pandemic, the city government created a YouTube channel for its employees.
A regional supply movement started by a provincial government
A culinary initiative in Lower Austria informs about regional food suppliers to support local businesses.

Assisting businesses with their applications for financial support
A platform helps businesses identify the support programmes for which they can apply and describes the necessary steps.

Setting up a situation centre to develop new childcare offers for the summer of 2020
The city of Essen set up a “Situation Centre Summer Holidays” with the aim to develop childcare, leisure activities and education for Essen’s children and young people for the 2020 summer holidays.

A platform that tells citizens how they can support their government
The government of Ontario started an initiative to empower citizens to help fight coronavirus. Citizens can offer emergency products and innovative solutions or volunteer to support the government’s response to Covid-19.
Automatically opening and closing doors in public transport
To reduce the risk of infection, passengers no longer have to touch the door openers of metros, trams, and buses.

Retired teachers support students and parents
The city of Klagenfurt starts a service hotline which connects retired teachers with pupils who need educational support in main subjects.

Crowdsourcing data to visualize maps to identify current and potential hotspots
To make it possible for public health officials to evaluate anonymized real-time data on the spread of Covid-19, a platform asks citizens to provide live updates on their health conditions.

18 digital solutions to support the vulnerable and people self-isolating
TechForce19 has awarded up to £25,000 each to innovations that offer a digital way to support vulnerable people who need to stay at home or need other help in the community for extended periods of time.

A government app to make the population aware of Covid-19
An App provides citizens with information on various topics such as symptoms, a map indicating nearby health units and new official news.

Virtual assistant providing reliable information
In Latvia, an easily integrable chatbot offers reliable information on Covid-19.