Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.

A campaign to share stories of kindness on social media
To share stories of kindness and show that citizens’ sense of community is not confined by walls, the Mayor of London launched the #LondonTogether campaign.

Hackathon for tackling current challenges
To tackle current challenges the Estonian government decided to ask young programmers for their support and organized a hackathon. When tackling new challenges in a crisis, innovative ideas are quickly needed. Especially dealing with Covid-19

Government offers free webinars for a “safe home office”
The government of the Austrian province Lower Austria offers free and publicly accessible webinars on the topic of “Secure Home Office”. They inform citizens on how to protect themselves and their data.

Virtual assistants answer citizens’ pressing questions related to Covid-19
The government of Panama developed two virtual assistants named Rosa and Paco. Both help citizens by answering questions about health and security matters during the coronavirus crisis.

A government app to make the population aware of Covid-19
An App provides citizens with information on various topics such as symptoms, a map indicating nearby health units and new official news.
A streaming platform offers high-quality educational videos
A streaming platform delivers high-quality educational videos that help Austrian teachers and pupils to make digital teaching more effective.

Connecting businesses and individuals to find solutions for key challenges
Life Sciences Hub Wales connects innovators to accelerate the development of urgently needed products and treatments and to ease the pressures on health care services.

Municipality broadcasts videos for children
Besiktas municipality provides children with colourful educational videos through its YouTube Channel to make social isolation more bearable.

Expanding bike lanes to prevent coronavirus spread
In the Colombian capital of Bogotá, bike lanes were temporarily opened to avoid crowds in times of social distancing.

ID could function as a debit card to receive financial benefits
A government is exploring ways to transfer benefits to citizens without bank accounts.

Free walk-in coronavirus testing station
To organise large-scale Covid-19 testings in Gdansk, a mobile testing centre opened at the University Clinical Center.
Local business support platform
An online platform lets customers buy vouchers from small local businesses for later use to support them in the current situation.