Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.
Chatbot provides reliable information on the Covid-19 situation
A chatbot on government websites helps to prevent the spread of misinformation and keeps emergency phone lines free.

Risk-mitigating measures for public transport
How to ensure that the local traffic infrastructure can continue its services, while at the same time protecting its staff and passengers from infection.
Global innovation challenge
A global challenge for cost-effective solutions that help to prevent catastrophic effects of the coronavirus pandemic in developing countries.

A tracking project to obtain, organise and publish high-quality data
A team of more than 100 volunteer data-grabbers, journalists, scientists, visualisation specialists, designers, project managers, and many others help fill public health data gaps.

Opening streets for pedestrians
Several streets in Vienna have been temporarily opened for pedestrians to make walking outside more compatible with physical distancing.

Using AI as early warning system
Artificial intelligence technology mines through news reports and online content to help experts recognize anomalies. When diseases first pop up in different areas of a country/state/city/area, it can often be difficult for politicians and policy-makers

Take-away library books
A Swedish library organises contactless pick-ups of books outside the library to provide reading material during the lockdowns.

A remote learning city
To make as many learning resources available online, the City of Gdynia offers a variety of online platforms, online services and websites.
A list of evidence sources for health- and social-system leaders
To provide political leaders, civil servants and other decision-makers in the political and public sphere with a knowledge base, McMaster University put together a list of evidence sources.

#WirvsVirus – Hackathons develop solutions to manage the crisis
The biggest Hackathon ever helped to develop digital solutions for more than 800 challenges and thus tackle the secondary effects of Covid-19.

A municipality’s free online home fitness service
To keep its citizens fit during quarantine, the municipality of Chiavari, in partnership with health professionals, started free online fitness classes.

An urban crowdsourcing platform for mutual aid
To connect those who offer help and those who need help, the City of Linz created a crowdsourcing platform.