Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.

Telecare service to overcome the digital divide
The Basque government offers a tele assistance service to overcome the digital divide in times of isolation.

Digital infrastructure for homeschooling
The city of Vienna provides free laptops and a digital learning platform for students in need.

Bientina Instagram contest
An Italian municipality engages its youth in an Instagram challenge on how to stay positive at home.

A government’s call to action to students and retired care workers
In Glasgow, the City Council and the city’s Health and Social Care Partnership called for people to help out in home care services and residential homes.

Tools for transit agencies and cities
A selection of resources helps cities and transit agencies to respond to the coronavirus crisis.

Banishing car traffic from the city’s streets
To provide bicyclists and pedestrians with more space on the streets for commuting and exercising, the city of Oakland banishes car traffic from 74 miles of its streets.

Identifying and solving the most pressing legal challenges after the pandemic
The FT Innovative Lawyers Global Legal Hackathon was launched to identify and create new products and services that address the most pressing legal challenges post-Covid-19.

Free online state library
Access to digital library service is opened up online, to offer reading materials while closing the physical libraries.

A marketing grant scheme for food, drink and horticulture businesses
The Irish Food Board set up a special grant to support the marketing and sales initiatives of the Irish food and horticulture industry.

Mayors and local leaders show how they manage the crisis
Act.Now gives insights into how regional governments and municipalities successfully manage the crisis.

Virtual assistants answer citizens’ pressing questions related to Covid-19
The government of Panama developed two virtual assistants named Rosa and Paco. Both help citizens by answering questions about health and security matters during the coronavirus crisis.
Helping governments to tackle challenges in technology, communications, and operations
A volunteer-run, non-partisan initiative helps governments to tackle challenges during the Covid-19 crisis.