The Suomi.fi Quality Tools service aims to improve public digital services by developing unified measurement tools that collect data from all levels of the public sector, increasing accessibility and transparency for end users.
IPA22 Category: Government Improvement
Transparency, Accountability, Low Threshold
Easy-to-Read: Enhancing Information Accessibility in the Public Sector
The Easy-to-Read programme helps to significantly improve quality of life for inhabitants with intellectual or reading disabilities in Lithuania by increasing access to public information and incorporating feedback from users.
Transparency in Private Entities (TEP)
The Transparency in Private Entities (TEP) platform enables private entities of any size, including associations and small companies, to comply with transparency regulations in Spain.
Bridging the Digital Gap
Bridging the Digital Gap aims to close the digital skills gap and resolve accessibility issues faced by people with disabilities and the elderly, using an artificial intelligence layer and accessible cyber-kiosks.
Vorarlberg mitdenken & Bürger*innenrat “Faire Wahlen” (Digital Consultation Platform & Citizens Council “Fair Elections”)
Voralberg mitdenken is a digital platform that allows citizens to contribute comments and feedback on the results of Citizen Councils, allowing them to participate in local political discourse without attending meetings in person.
Communication Without Barriers
Bratislava provides free online interpretation and transcription services for citizens with hearing or speech disabilities, seniors, and foreigners, making information accessible through advanced communication technologies.
War & Sanctions Database
The War & Sanctions database is a comprehensive global resource that provides information on individuals and companies subject to sanctions following Russia’s attack on Ukraine.
Design-Thinking Reform in the Estonian Public Sector
Estonia’s successful implementation of a design-thinking reform led to user-friendly support measures, process innovation, and the development of new competencies among administration officials.
Gdynia – Deaf-Friendly City
Gdynia’s comprehensive measures have made it one of the first deaf-friendly cities in Poland, ensuring that residents with special needs can fully participate in, and benefit from, city services.
This digital platform completely digitises the building-permit process, combining high-tech methods of AI, AR, and 3D building modelling to make the process faster, more efficient, and more transparent, cutting the time it takes to obtain a building permit by up to half.
Kyiv Digital – Public Services and E-Democracy in one App
The Kyiv Digital app provides useful, convenient and up-to-date information and services to residents, including e-petitions and voting on the Public Budget.