Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.

A government’s call to action to students and retired care workers
In Glasgow, the City Council and the city’s Health and Social Care Partnership called for people to help out in home care services and residential homes.

Participatory document for re-opening strategy
The city of Milan invites its citizens to contribute their ideas to the re-opening strategy for the city.

Virtual court hearings during Covid-19
To replace in-person court hearings during the coronavirus crisis, video conferencing allows involved parties to go through with court proceedings.

Providing email support for concerned citizens
To offer support for those who have no symptoms but feel stressed about being Covid-19 positive, an online consultation form was created.

Using contact trackers to fight the spread of covid-19
People who source the latest contacts of newly quarantined patients help to fight the outbreak of Covid-19.

Hackathon for tackling current challenges
To tackle current challenges the Estonian government decided to ask young programmers for their support and organized a hackathon. When tackling new challenges in a crisis, innovative ideas are quickly needed. Especially dealing with Covid-19

A platform that tells citizens how they can support their government
The government of Ontario started an initiative to empower citizens to help fight coronavirus. Citizens can offer emergency products and innovative solutions or volunteer to support the government’s response to Covid-19.

Using Facebook Live and Youtube to communicate with citizens
To reach a diverse set of audiences, the Mayor of Bratislava uses Facebook Live and Youtube to interact with citizens and motivate them.

Daily report about the current situation in Intensive Care Units
The German Interdisciplinary Association of Intensive Care and Emergency Medicine publishes a daily report about the situation in German hospitals.
A government’s initiative equips people with innovative solutions and services
To improve peoples’ lives during lockdown and quarantine, the Italian Ministry for Technological Innovation and Digitalisation launched an initiative offering citizens innovative solutions and services.

Digital infrastructure for homeschooling
The city of Vienna provides free laptops and a digital learning platform for students in need.

A government’s hackathon to tackle challenges in developing countries
With the #SmartDevelopmentHack, the German Federal Ministry for Economic Cooperation and Development aims to support the development of digital solutions to overcome Covid-19-related challenges in developing countries. The best solutions receive funding to increase their impact in the long term.