Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.

Daily sports lessons for elementary school children
In partnership with the Austrian Ministry of Education, SPORTUNION launched an online sports programme via Zoom and Facebook.

Digital infrastructure for homeschooling
The city of Vienna provides free laptops and a digital learning platform for students in need.

Virtual assistants answer citizens’ pressing questions related to Covid-19
The government of Panama developed two virtual assistants named Rosa and Paco. Both help citizens by answering questions about health and security matters during the coronavirus crisis.

Technology and social media empower parliament committees to hold meetings
Committee hearings that would normally be open to the public are now livestreamed. Also, witnesses and submitters can participate by video conference or teleconference.

An urban crowdsourcing platform for mutual aid
To connect those who offer help and those who need help, the City of Linz created a crowdsourcing platform.

Retired teachers support students and parents
The city of Klagenfurt starts a service hotline which connects retired teachers with pupils who need educational support in main subjects.

Setting up a situation centre to develop new childcare offers for the summer of 2020
The city of Essen set up a “Situation Centre Summer Holidays” with the aim to develop childcare, leisure activities and education for Essen’s children and young people for the 2020 summer holidays.

Displaying opportunities for digital cultural enjoyment
A knowledge base provides the citizens of Linz with an overview of all opportunities for enjoying cultural offers online.

Mayors and local leaders show how they manage the crisis
Act.Now gives insights into how regional governments and municipalities successfully manage the crisis.

Full citizens rights for migrants and asylum seekers during Covid-19 outbreak
Portugal gives temporary citizenship rights to migrants and asylum seekers to grant them equal access to the health care and social security system.

A government initiative supports organisations and individuals
#GdańskPomaga connects those who need support with those people who offer their support through an easy online form. This initiative is a joint effort by the city of Gdansk and its partners.
Local business support platform
An online platform lets customers buy vouchers from small local businesses for later use to support them in the current situation.