Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.

Take-away library books
A Swedish library organises contactless pick-ups of books outside the library to provide reading material during the lockdowns.
Automatically opening and closing doors in public transport
To reduce the risk of infection, passengers no longer have to touch the door openers of metros, trams, and buses.

Hackathon for tackling current challenges
To tackle current challenges the Estonian government decided to ask young programmers for their support and organized a hackathon. When tackling new challenges in a crisis, innovative ideas are quickly needed. Especially dealing with Covid-19

Isolation rooms for homeless people
To support homeless people the City of Ostrów Wielkopolski organized special isolation rooms for homeless people, which are fully furnished and equipped with bathrooms and care agents.

ID could function as a debit card to receive financial benefits
A government is exploring ways to transfer benefits to citizens without bank accounts.

Digital education tools made available for free
Countries at the forefront of digital education are sharing their tools for free in a time of the crisis.

Tools for transit agencies and cities
A selection of resources helps cities and transit agencies to respond to the coronavirus crisis.

A handbook to make governments more resilient for future crises
Code For Germany, a network of groups of volunteers (Labs), published a handbook for governments about challenges and possible solutions for crisis management.

A government’s framework for decision making during Covid-19
A document sets out guidelines on how government employees should
approach challenges posed by the corona pandemic.

Banishing car traffic from the city’s streets
To provide bicyclists and pedestrians with more space on the streets for commuting and exercising, the city of Oakland banishes car traffic from 74 miles of its streets.

Setting up a situation centre to develop new childcare offers for the summer of 2020
The city of Essen set up a “Situation Centre Summer Holidays” with the aim to develop childcare, leisure activities and education for Essen’s children and young people for the 2020 summer holidays.

A government’s call to action to students and retired care workers
In Glasgow, the City Council and the city’s Health and Social Care Partnership called for people to help out in home care services and residential homes.