Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.

Medically qualified migrants may help to tackle the coronavirus
Qualified doctors from foreign countries help Germany to overcome its shortage on medical personnel.

Opening streets for pedestrians
Several streets in Vienna have been temporarily opened for pedestrians to make walking outside more compatible with physical distancing.

Infoservice on Telegram
A city sends latest Covid-19 updates via Telegram directly to its inhabitants.

A government app to make the population aware of Covid-19
An App provides citizens with information on various topics such as symptoms, a map indicating nearby health units and new official news.

Participatory document for re-opening strategy
The city of Milan invites its citizens to contribute their ideas to the re-opening strategy for the city.

A government initiative supports organisations and individuals
#GdańskPomaga connects those who need support with those people who offer their support through an easy online form. This initiative is a joint effort by the city of Gdansk and its partners.
Providing information for voluntary services
To allow for smooth and un-bureacratic administrative support for voluntary services, the regional government of Rhineland-Palatine has set up an information initiative.
Chatbot provides reliable information on the Covid-19 situation
A chatbot on government websites helps to prevent the spread of misinformation and keeps emergency phone lines free.
Using open government data to address the Covid-19 outbreak
The OECD Secretariat is calling for evidence on the release and use of Open Government Data (OGD) in response to the Covid-19 outbreak.

Using a government’s 3D printers to produce face visors
To overcome the shortage of protective equipment in the elderly care unit in the City of Malmö, government employees used 3D printers to find a solution.

Virtual assistant providing reliable information
In Latvia, an easily integrable chatbot offers reliable information on Covid-19.

A tracking app helps researchers to better understand the symptoms and progress of COVID-19
A university published an app that can be used by the public to track symptoms and allows anyone to self-report daily.