Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.

Crisis response manual
An easy-to-read online manual on crisis communication, public health and technological advancements for governments at all levels.

Free face masks
To make it easier for people to follow the rule to wear face masks in public, reusable face masks were delivered to each household in Ostrów Wielkopolski (Poland).

Participatory document for re-opening strategy
The city of Milan invites its citizens to contribute their ideas to the re-opening strategy for the city.

Participation process on home learning
A participation process brought the voices of students to education policy makers with the aim to improve remote learning.

Giving public space to bars and cafes
To support local businesses, the city of Vilnius allocates public space to bars and cafés so they can operate despite physical distancing rules.
Providing free or lower-cost digital services and products
The Greek Ministry of Digital Governance initiated the provision of free or low-cost digital services and products by operators, individuals and businesses.

A government app to make the population aware of Covid-19
An App provides citizens with information on various topics such as symptoms, a map indicating nearby health units and new official news.

Daily report about the current situation in Intensive Care Units
The German Interdisciplinary Association of Intensive Care and Emergency Medicine publishes a daily report about the situation in German hospitals.
Financial support for local business vouchers
A municipality in Italy pays half of the cost for vouchers for local businesses that have been hit by the coronavirus crisis.

Banishing car traffic from the city’s streets
To provide bicyclists and pedestrians with more space on the streets for commuting and exercising, the city of Oakland banishes car traffic from 74 miles of its streets.

Nationwide Covid-19 volunteering effort
A government initiative coordinates volunteering efforts at a local and nationwide level, connecting state and voluntary resources.

Launching a global learning platform for displaced and refugee children
A new global learning platform to help address COVID-19 education crisis is launched by UNICEF to keep children learning.