Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.

Multilingual education material
A Norwegian platform offers educational material in Norwegian as well as in the country’s main immigrant languages.

Virtual assistant providing reliable information
In Latvia, an easily integrable chatbot offers reliable information on Covid-19.

Press conference only for children
The Norwegian Prime Minister answered children’s question in a unique press conference.

Identifying and solving the most pressing legal challenges after the pandemic
The FT Innovative Lawyers Global Legal Hackathon was launched to identify and create new products and services that address the most pressing legal challenges post-Covid-19.

A campaign to share stories of kindness on social media
To share stories of kindness and show that citizens’ sense of community is not confined by walls, the Mayor of London launched the #LondonTogether campaign.
Deferring businesses’ taxes and utility bills
To help businesses survive the coronavirus pandemic and giving them more flexibility, the city of Seattle is deferring businesses’ taxes and utility bills.

Supporting local shops that offer home delivery
A geo-referenced online map shows the small neighborhood shops and businesses that sell essential goods and offer home delivery.
Using open government data to address the Covid-19 outbreak
The OECD Secretariat is calling for evidence on the release and use of Open Government Data (OGD) in response to the Covid-19 outbreak.

Digitising a school during the Covid-19 pandemic
While thousands of schools in Germany struggle with teaching children through online tools, one school in Bavaria completely digitised itself.

Technology and social media empower parliament committees to hold meetings
Committee hearings that would normally be open to the public are now livestreamed. Also, witnesses and submitters can participate by video conference or teleconference.
Financial support for local business vouchers
A municipality in Italy pays half of the cost for vouchers for local businesses that have been hit by the coronavirus crisis.

A municipality’s free online home fitness service
To keep its citizens fit during quarantine, the municipality of Chiavari, in partnership with health professionals, started free online fitness classes.