Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.

ID could function as a debit card to receive financial benefits
A government is exploring ways to transfer benefits to citizens without bank accounts.

Technology and social media empower parliament committees to hold meetings
Committee hearings that would normally be open to the public are now livestreamed. Also, witnesses and submitters can participate by video conference or teleconference.

Free face masks
To make it easier for people to follow the rule to wear face masks in public, reusable face masks were delivered to each household in Ostrów Wielkopolski (Poland).

Displaying opportunities for digital cultural enjoyment
A knowledge base provides the citizens of Linz with an overview of all opportunities for enjoying cultural offers online.

Allocation of free university resources for Covid-19 testing
A platform helps to allocate free university resources to laboratories for corona testing.

Mayors and local leaders show how they manage the crisis
Act.Now gives insights into how regional governments and municipalities successfully manage the crisis.

Mobile hand-washing facilities
Mobile hand-washing facilities are set up in highly frequented public spaces to prevent the spread of the virus. Due to a high fluctuation of passengers, means of public transport are potential places for infectious diseases

Collective responses to global health emergencies
A platform invites local and regional governments of all sizes to share their initiatives tackling Covid-19 and other health emergencies.

A Facebook messenger chatbot to combat Covid-19 misinformation
To better inform the world about Covid-19, the WHO has launched a Facebook Messenger chatbot to offer instant and accurate information about the disease.

Health System Response Monitor
A new tool analyses Covid-19 response measures across European countries.

A city’s website for assistance and mutual help
To keep track of the things happening in the municipality of Milan, a website displays both the city’s services and mutual aid as well as community activities.
Providing information for voluntary services
To allow for smooth and un-bureacratic administrative support for voluntary services, the regional government of Rhineland-Palatine has set up an information initiative.