Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.

Government offers free webinars for a “safe home office”
The government of the Austrian province Lower Austria offers free and publicly accessible webinars on the topic of “Secure Home Office”. They inform citizens on how to protect themselves and their data.

Participatory document for re-opening strategy
The city of Milan invites its citizens to contribute their ideas to the re-opening strategy for the city.

A government’s education resource centre
To support the education sector, non-governmental organisations and the Ministry of Education, Youth and Sports of the Slovak Republic launched an online platform with up-to-date information and guidelines for schools, teachers, parents, and students.

Government loans for small businesses
To support businesses with fewer than 500 employees, the city of New York offers a loan-based Paycheck Protection Program (PPP).

A municipality’s free online home fitness service
To keep its citizens fit during quarantine, the municipality of Chiavari, in partnership with health professionals, started free online fitness classes.

Setting up a situation centre to develop new childcare offers for the summer of 2020
The city of Essen set up a “Situation Centre Summer Holidays” with the aim to develop childcare, leisure activities and education for Essen’s children and young people for the 2020 summer holidays.

Assisting businesses with their applications for financial support
A platform helps businesses identify the support programmes for which they can apply and describes the necessary steps.

Digital infrastructure for homeschooling
The city of Vienna provides free laptops and a digital learning platform for students in need.

Map of locations for free meals
The city of Philadelphia has created a map for places offering free food.

Regional youth platform
The municipality of Reggio Emilia created a new section on its website where young people can find local online projects and services.

Digitally equipped cabins to provide government services to citizens
The Polish city of Otwock installed six cabins equipped with a computer, microphone, camera and multifunction device to keep up government services.

Gender equality awareness campaign
A Turkish Mayor starts a campaign on gender equality to raise awareness on the importance of sharing household responsibilities during isolation.