Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.

Providing email support for concerned citizens
To offer support for those who have no symptoms but feel stressed about being Covid-19 positive, an online consultation form was created.

50 kilometers of additional cycle lanes in Paris
As social distancing measures mean less space in public transport, Paris Mayor Anne Hidalgo decided to provide more space for cyclists.

Code word for domestic abuse
In France and Spain women can use code words to report domestic abuse at pharmacies.
Global innovation challenge
A global challenge for cost-effective solutions that help to prevent catastrophic effects of the coronavirus pandemic in developing countries.

A remote learning city
To make as many learning resources available online, the City of Gdynia offers a variety of online platforms, online services and websites.
Support helpline for residents
To support people with mental health issues during the coronavirus crisis, the City of Ostrów Wielkopolski has launched a support hotline.

Virtual town hall meetings
The Mayor of Oakland is holding virtual town hall meetings to answer questions and to inform residents about the Covid-19 situation.

Government offers free webinars for a “safe home office”
The government of the Austrian province Lower Austria offers free and publicly accessible webinars on the topic of “Secure Home Office”. They inform citizens on how to protect themselves and their data.

Psychological support for citizens
To meet concerns and psychological stress citizens might experience, a regional government has set up a hotline staffed by psychologists, life coaches and clerical companions.

Gender equality awareness campaign
A Turkish Mayor starts a campaign on gender equality to raise awareness on the importance of sharing household responsibilities during isolation.

Giving public space to bars and cafes
To support local businesses, the city of Vilnius allocates public space to bars and cafés so they can operate despite physical distancing rules.

ID could function as a debit card to receive financial benefits
A government is exploring ways to transfer benefits to citizens without bank accounts.