Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.

A government’s call to action to students and retired care workers
In Glasgow, the City Council and the city’s Health and Social Care Partnership called for people to help out in home care services and residential homes.

Medically qualified migrants may help to tackle the coronavirus
Qualified doctors from foreign countries help Germany to overcome its shortage on medical personnel.

18 digital solutions to support the vulnerable and people self-isolating
TechForce19 has awarded up to £25,000 each to innovations that offer a digital way to support vulnerable people who need to stay at home or need other help in the community for extended periods of time.

A Facebook messenger chatbot to combat Covid-19 misinformation
To better inform the world about Covid-19, the WHO has launched a Facebook Messenger chatbot to offer instant and accurate information about the disease.

Technology and social media empower parliament committees to hold meetings
Committee hearings that would normally be open to the public are now livestreamed. Also, witnesses and submitters can participate by video conference or teleconference.

Using a government’s 3D printers to produce face visors
To overcome the shortage of protective equipment in the elderly care unit in the City of Malmö, government employees used 3D printers to find a solution.

Bientina Instagram contest
An Italian municipality engages its youth in an Instagram challenge on how to stay positive at home.

Connecting businesses and individuals to find solutions for key challenges
Life Sciences Hub Wales connects innovators to accelerate the development of urgently needed products and treatments and to ease the pressures on health care services.

Giving an online stage to members of the community
On the Facebook page of a municipality in Italy, people can contribute their skills and knowledge to the community.

Support and information in foreign languages
A multi-lingual information campaign keeps people with migration background in the loop about the COVID-19 outbreak.

Setting up a situation centre to develop new childcare offers for the summer of 2020
The city of Essen set up a “Situation Centre Summer Holidays” with the aim to develop childcare, leisure activities and education for Essen’s children and young people for the 2020 summer holidays.

Successfully organizing blood donations
To make blood donations possible, an online platform was created that allows citizens to book personal appointments in special donation facilities.