Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.

Issuing a call to creatives to reach audiences of all types
Creatives can help to help spread public health messages in ways which are effective, accessible and shareable.

Adapting a public funding call to Covid-19
Adapting existing funding calls to Covid-19 crisis response measures allows for rapid product development to combat the crisis.

A Facebook messenger chatbot to combat Covid-19 misinformation
To better inform the world about Covid-19, the WHO has launched a Facebook Messenger chatbot to offer instant and accurate information about the disease.

Technology and social media empower parliament committees to hold meetings
Committee hearings that would normally be open to the public are now livestreamed. Also, witnesses and submitters can participate by video conference or teleconference.

A Covid-19 resource guide for government leaders
To aid governments and decision makers in their response efforts to Covid-19, Government Technology provides a comprehensive list of resources.

Participation process on home learning
A participation process brought the voices of students to education policy makers with the aim to improve remote learning.
Providing adequate assistance for homeless people
To care for homeless people during the pandemic whilst protecting public health, health professionals and social workers offer assistance in Bratislava.

Mobile hand-washing facilities
Mobile hand-washing facilities are set up in highly frequented public spaces to prevent the spread of the virus. Due to a high fluctuation of passengers, means of public transport are potential places for infectious diseases

Connecting businesses and individuals to find solutions for key challenges
Life Sciences Hub Wales connects innovators to accelerate the development of urgently needed products and treatments and to ease the pressures on health care services.

Virtual assistants answer citizens’ pressing questions related to Covid-19
The government of Panama developed two virtual assistants named Rosa and Paco. Both help citizens by answering questions about health and security matters during the coronavirus crisis.

Public volunteer programme to support a country’s health structures
To meet the growing demands within a country’s health system, a volunteer programme for doctors, nurses, paramedics, psychologists, and students and retirees with a health or nursing background was set up.

A data sharing platform for researchers
To enable the efficient collection and sharing of available research data in the fight against the coronavirus outbreak, the European Commission starts a new platform.