Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.
Video updates on Covid-19 measures for civil servants
To inform civil servants about the city’s measures and projects during the coronavirus pandemic, the city government created a YouTube channel for its employees.
Automatically opening and closing doors in public transport
To reduce the risk of infection, passengers no longer have to touch the door openers of metros, trams, and buses.

Regional youth platform
The municipality of Reggio Emilia created a new section on its website where young people can find local online projects and services.

A government’s hackathon to tackle challenges in developing countries
With the #SmartDevelopmentHack, the German Federal Ministry for Economic Cooperation and Development aims to support the development of digital solutions to overcome Covid-19-related challenges in developing countries. The best solutions receive funding to increase their impact in the long term.

A tracking app helps researchers to better understand the symptoms and progress of COVID-19
A university published an app that can be used by the public to track symptoms and allows anyone to self-report daily.

Free walk-in coronavirus testing station
To organise large-scale Covid-19 testings in Gdansk, a mobile testing centre opened at the University Clinical Center.

Retired teachers support students and parents
The city of Klagenfurt starts a service hotline which connects retired teachers with pupils who need educational support in main subjects.

Daily sports lessons for elementary school children
In partnership with the Austrian Ministry of Education, SPORTUNION launched an online sports programme via Zoom and Facebook.

Setting up a situation centre to develop new childcare offers for the summer of 2020
The city of Essen set up a “Situation Centre Summer Holidays” with the aim to develop childcare, leisure activities and education for Essen’s children and young people for the 2020 summer holidays.

Assisting businesses with their applications for financial support
A platform helps businesses identify the support programmes for which they can apply and describes the necessary steps.

Giving public space to bars and cafes
To support local businesses, the city of Vilnius allocates public space to bars and cafés so they can operate despite physical distancing rules.
Website lists local support services
A website launched by the city administration of Rheinfelden gives its citizens an overview of local support services.