Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.

50 kilometers of additional cycle lanes in Paris
As social distancing measures mean less space in public transport, Paris Mayor Anne Hidalgo decided to provide more space for cyclists.
Support helpline for residents
To support people with mental health issues during the coronavirus crisis, the City of Ostrów Wielkopolski has launched a support hotline.

Public volunteer programme to support a country’s health structures
To meet the growing demands within a country’s health system, a volunteer programme for doctors, nurses, paramedics, psychologists, and students and retirees with a health or nursing background was set up.

An initiative brings together volunteer teachers and families
La Classe à la Maison connects volunteer teachers and children and parents from kindergarten to 5th grade to ensure high-quality distance learning during the pandemic.

Code word for domestic abuse
In France and Spain women can use code words to report domestic abuse at pharmacies.

Instagram channel promotes supporting local businesses
An Instagram channel presents small businesses and ways to support them.

Establishing a city-wide 24/7 hotline to support those in need
A hotline is provided for the particularly vulnerable, to receive assistance with necessary errands. Some people are more vulnerable to infectious disease than others. In the case of Covid-19, the elderly and people with certain

Telecare service to overcome the digital divide
The Basque government offers a tele assistance service to overcome the digital divide in times of isolation.

#WirvsVirus – Hackathons develop solutions to manage the crisis
The biggest Hackathon ever helped to develop digital solutions for more than 800 challenges and thus tackle the secondary effects of Covid-19.

A conference to start a global conversation about the implications of Covid-19
To identify practical next steps for local contexts, the OECD will facilitate an international conference on the potential implications of the coronavirus crisis.

Support and information in foreign languages
A multi-lingual information campaign keeps people with migration background in the loop about the COVID-19 outbreak.
Website lists local support services
A website launched by the city administration of Rheinfelden gives its citizens an overview of local support services.