Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.

A government initiative supports organisations and individuals
#GdańskPomaga connects those who need support with those people who offer their support through an easy online form. This initiative is a joint effort by the city of Gdansk and its partners.

Building a global open-source platform for low-cost solutions
The United Nations Development Programme and Hackster.io join forces with the world’s brightest technology companies to develop solutions for those who will be hardest hit by this pandemic.

Participation process on home learning
A participation process brought the voices of students to education policy makers with the aim to improve remote learning.

Press conference only for children
The Norwegian Prime Minister answered children’s question in a unique press conference.

Fully digitising homeschooling
A programme by the City of Plovdiv in place since 2016 serves as a perfect starting point to tackle the challenges parents and schools face during lockdown.

Launching a global learning platform for displaced and refugee children
A new global learning platform to help address COVID-19 education crisis is launched by UNICEF to keep children learning.

Establishing a city-wide 24/7 hotline to support those in need
A hotline is provided for the particularly vulnerable, to receive assistance with necessary errands. Some people are more vulnerable to infectious disease than others. In the case of Covid-19, the elderly and people with certain

Using Facebook Live and Youtube to communicate with citizens
To reach a diverse set of audiences, the Mayor of Bratislava uses Facebook Live and Youtube to interact with citizens and motivate them.

Free parking for hospital staff and care workers
A city council offers free parking for hospital staff and care workers.

Virtual proceedings in the UK Parliament
The UK parliament allows Commons members to participate in sessions virtually.

Collecting Open Government Approaches to Covid-19
The Open Government Partnership activated its community to provide the general public with information on open government approaches to tackle Covid-19.

Crisis response manual
An easy-to-read online manual on crisis communication, public health and technological advancements for governments at all levels.