Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.

A Facebook messenger chatbot to combat Covid-19 misinformation
To better inform the world about Covid-19, the WHO has launched a Facebook Messenger chatbot to offer instant and accurate information about the disease.

Reconfiguring streets for physical distancing
The city of Portland gives more space to pedestrians and cyclists to make sure that commuters can move freely in times of physical distancing.

Virtual proceedings in the UK Parliament
The UK parliament allows Commons members to participate in sessions virtually.
Helping governments to understand and compare policy responses
The government response tracker is designed to help researchers, policymakers and citizens understand whether increasingly strict measures affect the rate of infection, and identify what causes governments to implement stricter or less strict measures.

Mobile hand-washing facilities
Mobile hand-washing facilities are set up in highly frequented public spaces to prevent the spread of the virus. Due to a high fluctuation of passengers, means of public transport are potential places for infectious diseases

A government platform to inform about EdTech
As many EdTech projects are still unknown to teachers, parents and children, the Japanese Ministry of Economy, Trade and Industry provides an overview of potential offers.

A government app to make the population aware of Covid-19
An App provides citizens with information on various topics such as symptoms, a map indicating nearby health units and new official news.

Banishing car traffic from the city’s streets
To provide bicyclists and pedestrians with more space on the streets for commuting and exercising, the city of Oakland banishes car traffic from 74 miles of its streets.

A platform that tells citizens how they can support their government
The government of Ontario started an initiative to empower citizens to help fight coronavirus. Citizens can offer emergency products and innovative solutions or volunteer to support the government’s response to Covid-19.

Virtual assistants answer citizens’ pressing questions related to Covid-19
The government of Panama developed two virtual assistants named Rosa and Paco. Both help citizens by answering questions about health and security matters during the coronavirus crisis.

Telecare service to overcome the digital divide
The Basque government offers a tele assistance service to overcome the digital divide in times of isolation.

Free temporary bike sharing
The bike-sharing system in Berlin can be used for free for the first 30 minutes to make it more easily accessible.