Politicians, policy makers and public servants have never faced a situation like this. They immediately need policies that really work. Best practices can serve as an inspiration, a starting point and a proof of concept.

Regional youth platform
The municipality of Reggio Emilia created a new section on its website where young people can find local online projects and services.
Chatbot provides reliable information on the Covid-19 situation
A chatbot on government websites helps to prevent the spread of misinformation and keeps emergency phone lines free.

Collecting Open Government Approaches to Covid-19
The Open Government Partnership activated its community to provide the general public with information on open government approaches to tackle Covid-19.

A government’s framework for decision making during Covid-19
A document sets out guidelines on how government employees should
approach challenges posed by the corona pandemic.

Policy lessons from the crisis
The Bennett Institute for Public Policy brought together a diverse group of people to understand why we consistently don’t learn lessons from situations of crisis.

Establishing a city-wide 24/7 hotline to support those in need
A hotline is provided for the particularly vulnerable, to receive assistance with necessary errands. Some people are more vulnerable to infectious disease than others. In the case of Covid-19, the elderly and people with certain

Health System Response Monitor
A new tool analyses Covid-19 response measures across European countries.

Digital infrastructure for homeschooling
The city of Vienna provides free laptops and a digital learning platform for students in need.

Self-sufficiency in times of lockdown
A small municipality in Lebanon is increasing its self-sufficiency by handing out seedlings to families with gardens or land.

A remote system that allows politicians to discuss and vote on matters from a distance
The Brazilian House of Representatives and the Senate agreed to implement the Remote Deliberation System (SDR) to ensure a working congress during lockdown.

Banishing car traffic from the city’s streets
To provide bicyclists and pedestrians with more space on the streets for commuting and exercising, the city of Oakland banishes car traffic from 74 miles of its streets.

A tracking project to obtain, organise and publish high-quality data
A team of more than 100 volunteer data-grabbers, journalists, scientists, visualisation specialists, designers, project managers, and many others help fill public health data gaps.